Hi JD,
Not to undermine anybody here, but I had a similar problem with my yanmar clone autostart unit... It turned out to be the AVR unit that was kaput... Ordered a few off fleabay and when they arrived, plugged in and tested....
Found 2 things, the first of which was an electrical incompatability issue - there was a plug between the avr and gen with 4 wires going into it - when plugged in and running, there was very low output on the 220V terminals, it turned out that the pairs of wires were switched around, when taking a random stab at things, I switched the pairs around and all came right...
The second was a tricky issue that reared its head after the unit was tested standalone with isolated non-household loads (where it worked perfectly)... It turns out that the AVR, when mounted, had a heat sink sticking out of the potting and was shorted to earth when mounted to the genhead. as soon as N/E was coupled together by the addition of a household load (My N/E is connected at DB Board as well as pole) the slight raise in potential be the earth of the genset, being fed back into the heatsink which wasn't insulated from the control circuitry by the looks of it, caused the output voltage to cycle from about 50 up to 150V at about 5Hz...
Long and the short of it - Has the AVR been replaced? Does it look like a new chinesium one in better condition than the internals on the genset? If so, maybe the pin config on the plug is incorrect. If not, visit fleabay and get a couple.... (Oh, and make sure that the heatsink that sticks out the back of the AVR isnt shorted to ground...)
There are also one or two other 2pin connectors on the genhead proper (Besides the 2xsets of 110v outputs) - they are for auxilliary 12/24v generation to charge onboard starter batteries and provide sometimes a separate 12/24v output, once rectified, for the 12/24v dc outlet...
Cheers
Ed