Hi Barry,
Those are what the North American utilities consider "acceptable" on our grid system. Hopefully, if you were at the high end of the range, that would be with little or no load, and if you were closer to the bottom, hoepfully that would be a fully loaded condition. The closer to 240V, (if that is the spec. voltage in your area) the better. The closer your no load - full load numbers are, the better regulation the genset has. If it's way off, look for a new capacitor for your generator. There are also diodes, and perhaps a zener diode on the rotor, these may need to be replaced.
Steve